TED Talk: How to speak so that people want to listen

In his TED Talk How to speak so that people want to listen, Julian Treasure identifies at least 7 things to avoid:

1. Gossip
2. Judging
3. Negativity
4. Complaining
5. Excuses
6. Lying
7. Dogmatism

How to speak so that people want to listen? Treasure suggests the HAIL:

1. Honesty
2. Authenticity
3. Integrity
4. Love